Clients Terms and Conditions
Infodev Electronic Designers International Inc. here after named Infodev
Acceptance of Orders/Terms
Infodev reserves the right to reject any order. Possession of a price list does not constitute an offer to sell. Orders shall be initiated by the Buyer issuing a Purchase Order or otherwise placing an order by electronic means acceptable to Infodev with always a copy by email to POCLIENT@INFODEV.CA at the same time. Orders shall identify the Products, unit quantities, part numbers, descriptions, applicable prices and requested delivery dates. Acceptance of any order by Infodev is expressly conditioned on the Customer’s assent to the terms and conditions set forth herein (“Terms”) and the waiver by the Customer of any terms and conditions contained in any order form, confirmation, or any other communication of the Customer, whether previously or hereafter delivered to Infodev, which either add to, differ from, modify, conflict with, or are otherwise inconsistent with any term or condition herein. Infodev hereby gives notice of its objection to any additional or different terms or conditions in any such order form, confirmation, or communication. The Customer’s failure to object in writing to these terms prior to the earlier of the Customer’s acceptance of the products ordered or fifteen (15) days after delivery thereof to the Customer will constitute agreement by the Customer to these Terms. Infodev hereby gives notice of its objection to any additional or different terms or conditions in any such order form, confirmation or communication.
Acceptance of any order of more than $20,000 CAD need to be confirmed in writing by an Infodev officer or a duly authorized person by a resolution of the board of Infodev.
Hold for Release Order
An order may be placed on a hold-for-release status. Prices are firm for three (3) months from date of order acceptance. The price of all hold-for-release orders not released by the Customer for immediate shipment within three (3) months from the date of order acceptance will be increased up to 10% over initial order price to cover increased cost of labour and material. All hold-for release orders not released for immediate shipment within six (6) months from the date of order acceptance may be cancelled by Infodev and subject to a 25% cancellation charge based on the price of the order.
Infodev reserves the right to discontinue the manufacture or sale of any product (“Infodev Product”) at any time or to alter, modify, change part number designation or redesign the Infodev products.
Prices are subject to change without notice. All prices are in Canadian or United States Dollars as specified on invoices. International payment terms are cash in advance or irrevocable, confirmed letter of credit, due at site. In the event of a price increase, all accepted orders on hand will be filled at lower prices provided such orders are released for shipping prior to the effective date of the price increase. If the orders are not released for shipment prior to the price increase, the orders will be billed at prices in effect at the time of shipment (special quoted orders that cannot be released for shipping prior to the price increase may be subject to an increase in price). In the event any governmental action or request should prevent Infodev from implementing any price or continuing any price already in effect, Infodev may at its option cancel the Customer’s order or any part thereof.
Taxes / Duties
All prices are exclusive of federal, state, provincial or local sales, use or other taxes, as well as all duties, import fees or other assessments all of which are the responsibility of the Customer.
Payment Terms / Credit Approval
Payment terms are Payment in Advance unless alternative payment terms have been arranged. If the Customer is requesting terms, credit approval is required prior to any shipment. To qualify, the buyer must complete an application and be approved by Infodev’s finance department. Please allow two (2) or three (3) weeks for processing. All invoices, whether partial or in full, shall be due and payable in full by the Customer pursuant to the terms set forth thereon. Invoices not timely paid are subject to a late payment charge of 1.5% per month – 18% per year, or the maximum rate allowed by law, which interest charges shall accrue beginning on the invoice due date. If the Customer becomes insolvent, files or has filed against it a petition in bankruptcy, makes any assignment for the benefit of creditors, or has a receiver or trustee appointed for it or its property; or takes action to liquidate or otherwise cease doing business as a going concern; or undergoes a change in ownership; or fails to provide adequate assurance or security for credit extended; or takes any other action that Infodev determines in its sole discretion adversely impacts the conditions under which credit was extended, then all amounts outstanding from the Customer hereunder shall at Infodev’s option become immediately due and payable.
All payments, whether under the standard payment terms or otherwise, shall be considered received by Infodev as follows: (1) for payments by check, when the check is received at Infodev’s designated payment location, and (2) for payments by electronic funds transfer, two business day on which the funds are immediately available to Infodev.
Customer shall pay all undisputed invoices regardless of any dispute that may exist as to other delivered or undelivered goods. With respect to any disputed invoice, the Customer shall pay all amounts not in dispute. The Customer expressly waives the right to assert any offset or counterclaim with respect to amounts due under any invoice issued by Infodev hereunder.
Infodev reserve the right of hold or cancel order and/or deliveries if paiement terms are not respected without any penalities or damages.
Cancellation / Change Orders
Orders may only be revised or cancelled by the Customer, prior to the date of shipment and only with Infodev’s prior consent. All cancelled orders shall be subject to a cancellation charge of 25% of the order price. If not cancelled as provided herein, the Customer shall be liable for the full order price. If any amount due Infodev is collected by, or attempted to be collected by, a third party collection agent, Infodev shall be entitled to recover all collection expenses, including attorney’s fees.
All cancellation or change orders of more than $20,000 CAD need to be confirmed in writing by an Infodev officer or a duly authorized person by a resolution of the board of Infodev.
Packaging / Shipping / Risk of Loss
Unless otherwise agreed by Infodev in writing, Infodev shall select the method of shipment and carrier, and costs for shipping shall be billed to the Customer in accordance with the carrier’s then current price list. Costs for special packaging and/or handling requested by the Customer shall be the responsibility of the Customer. The risk of loss, damage or shortage of Infodev products shall pass to the Customer upon delivery to the carrier regardless of notice to the Customer. Infodev assumes no responsibility for insuring shipment unless specifically agreed to in writing by Infodev, in which case the cost of insurance shall be added to the Customer’s account.
All items shipped may be invoiced, including items shipped as part of warranty exchange. Exchanged items will have a credit memo issued, to be applied to the invoiced replacement parts, upon receipt of the defective items. Unless otherwise agreed, all shipments are F.O.B. Infodev located in Québec, Qc, Canada. Title and “Risk of Loss” passes to purchaser upon delivery by Infodev to the carrier. The purchaser has legal responsibility to file transportation claims for damage/shortage with the carrier. See the section on “Transportation Claims” below. A processing fee of $25 CAD will apply to each shippement and extra fee may be charged for packaging.
For orders that qualify for freight allowance, Infodev reserves the right to select the carrier and to route shipments at its discretion. Infodev will ship in the manner selected by the Customer provided the Customer assumes any additional transportation costs. For shipments outside the contiguous United States and provinces of Canada, contact Infodev for applicable terms & conditions.
Any claims for damage, loss, or shortage should be filed by the Customer with the respective transportation carrier in writing immediately upon receipt of the Infodev Products. In no event shall Infodev be liable for damage or loss to a shipment caused by a carrier. If shortage exists with respect to any shipment and it is not concealed, the Customer shall secure a notation of such shortage from the carrier on the freight bill or delivery receipt. If shortage is concealed, the Customer must notify the carrier and Infodev within 15 days. No claims for damage, loss, or shortage will be allowed unless they are accompanied by an inspection report or signed delivery receipt noting such damage, loss, or shortage signed by a representative of the carrier and forwarded to Infodev within 30 days of the invoice date.
Return of Infodev Product
The Customer may return new and unopened Infodev Products only with prior written authorization by Infodev on a Returned Merchandise Authorization (RMA), with the exception of custom products which are not returnable. Non-stocking Customer will be charged a minimum restocking charge of 25% of the cost of the returned goods and shall be responsible for freight and duties to return the Infodev Product.
All RMA of cumulative value of more than $20,000 CAD need to be confirmed in prior in writing by an Infodev officer or a duly authorized person by a resolution of the board of Infodev.
Infodev shall not be liable for failure to fulfill its obligations herein or for delays in delivery due to causes beyond its reasonable control, including, but not limited to, acts of God, natural disasters, acts or omissions of other parties, acts or omissions of civil or military authority, Government priorities, changes in the law, material shortages, fire, strikes, floods, epidemics, quarantine restrictions, riots, war, acts of terrorism, delays in transportation or inability to obtain labour or materials through its regular sources. Infodev’s time for performance of any such obligation shall be extended for the time period of such delay or Infodev may, at its option, cancel any order or remaining part thereof without liability by giving notice of such cancellation to the Buyer.
Products manufactured by Infodev are warranted against defects in materials and manufacturing under normal use in accordance with instructions and specifications published by Infodev, for a period of one (1) years from the date of purchase from the end user. In the event of a product failure due to materials or workmanship, Infodev will repair or replace the defective product. For warranty service, return the defective product to Infodev, shipping prepaid, for prompt repair or replacement. Products not manufactured by Infodev are subject to the terms and conditions of the manufacturer’s warranty. The foregoing sets forth the full extent of Infodev’s warranties regarding the products. Repair or replacement at Infodev’s option is the exclusive remedy.
This warranty is given in lieu of all other warranties, express or implied, and seller specifically disclaims all warranties of merchantability or fitness for a particular purpose. In no event shall seller, its representative or licensors be liable for damages in excess of the purchase price of the product, for any loss of use, loss of time, inconvenience, commercial loss, lost profits or savings, or other incidental, special or consequential damages arising out of the use or inability to use any product, to the full extent such may be disclaimed by law. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages. Therefore, the foregoing exclusions may not apply in all cases.
This warranty provides specific legal rights. Other rights, which vary from state to state or province to province, may also apply.
The limited warranty does not cover damage caused by extrenal issues, awrong usage or installation.
Limitation of Liabilities
The foregoing limited warranty provides the purchaser’s sole and exclusive remedy relating to Infodev products. The total liability of Infodev on any and all claims of any kind, whether in contract, warranty, tort (including negligence), strict liability or otherwise, arising out of or in connection with, or resulting from, Infodev product’s performance or breach of the foregoing limited warranty or from Infodev sale, delivery, repair, or replacement of any products, or the furnishing of any services, shall in no event exceed the purchase price allocable to the specific product which gives rise to the claim and any and all such liability shall terminate upon the expiration of the limited warranty set forth above.
In no event shall Infodev be liable for any indirect, special, incidental, consequential, or punitive damages, even if informed of the possibility of such damages whether as the result of breach of contract, warranty, tort (including negligence, strict liability, or any other theory).
The sale, resale or other disposition or Products and any related technology or documentation are subject to the export control laws, regulations and orders of Canada and the United States and may be subject to the export and/or import control laws and regulations or other countries. The Buyer agrees to comply with such laws, regulations and orders and agrees that it shall not directly or indirectly export any Products to any country to which such export or transmission is restricted or prohibited. The Buyer acknowledges its responsibility to obtain any license to export, re-export or import as may be required.
The terms and conditions contained herein constitute the entire agreement between Infodev and the Customer and supersede any and all prior agreements, whether oral, written, or implied. No modification of these terms and conditions shall be effective unless made in writing and executed by Infodev.
This agreement shall not be assigned by the Customer without the prior written consent of Infodev, and any assignment made without such consent shall be null and void. This agreement shall inure to the benefit of and be binding upon the parties hereto and their respective successors and permitted assigns. This agreement shall be governed by and construed in accordance with the laws of Quebec, Canada, without giving effect to its conflicts of law provisions. The Customer hereby expressly consents to the exclusive jurisdiction of the Quebec courts to settle any disputes arising from these terms or the sale of Infodev Product to the Customer.
All contract, contract changes, non-disclosure or any commercial agreement must be confirmed in prior in writing by an Infodev officer or a duly authorized person by a resolution of the board of Infodev.
These Terms and Condition are subject to change witout notice.